{"id":74631,"date":"2023-05-15T11:13:07","date_gmt":"2023-05-15T15:13:07","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=74631"},"modified":"2024-04-17T17:31:52","modified_gmt":"2024-04-17T21:31:52","slug":"get-started","status":"publish","type":"support","link":"https:\/\/ti-1.jumpcloud.com\/support\/get-started","title":{"rendered":"Get Started"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Welcome to JumpCloud\u00ae!<\/h1>\n\n\n\n<p>This Getting Started resource page serves as a launch point for you to discover our technical reference materials for each of JumpCloud\u2019s features to accelerate your learning and success using the product. There are also other helpful resources available to you during the course of your evaluation of JumpCloud that are discussed below.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started Articles &#8211; Admins<\/h2>\n\n\n\n<p>The JumpCloud admin account is responsible for the management of your JumpCloud organizational tenant. This privileged account gains access to the JumpCloud Admin Portal to perform all general operations related to managing your tenant: adding JumpCloud users and systems, adding or removing other admins, and so on. Your admin user is an entirely separate object from a JumpCloud user account and is not intended to be an identity that gains access to resources. Its sole purpose is to manage the tenant.<\/p>\n\n\n\n<p>Our list of Getting Started articles is designed for JumpCloud admins to familiarize themselves with each of the features of our Directory-as-a-Service.&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-user-interface\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started with the JumpCloud User Interface<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-users\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: Users<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-devices\">Getting Started: Devices<\/a><\/li>\n\n\n\n<li><a href=\"\/support\/get-started-device-groups\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: Device Groups<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-user-groups\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: User Groups<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-policies\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: Policies<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-applications-saml-sso\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: Applications (SAML SSO)<\/a> <\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-directory-integrations\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: Directories<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-commands\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: Commands<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-radius\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: RADIUS<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/use-cloud-ldap\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: LDAP<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/m365-directory-integration-overview\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: Microsoft&nbsp;365 Integration<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/google-workspace-integration-overview\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: Google Workspace&nbsp;Integration<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-mdm\" target=\"_blank\" rel=\"noreferrer noopener\">Getting Started: MDM<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started &#8211; Users<\/h2>\n\n\n\n<p>The User account is the core identity for your employees, and is the account type that is used to authenticate resources against. This account type gains access to resources through their ID (either the User\u2019s UID, username or email, depending upon the requirements of the resource, and all of which is stored on the user account). Similar to the admin, the user can log in to their JumpCloud User Portal for security and data management needs, and to access SAML-based applications. &nbsp;<\/p>\n\n\n\n<p>The following article answers questions commonly asked by your organization&#8217;s employees about what JumpCloud is as their identity management provider:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/jumpcloud.com\/support\/get-started-user-portal\">Get Started: User Portal <\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Video Tutorials and Demonstrations<\/h2>\n\n\n\n<p>JumpCloud offers a wide range of content&nbsp;\u2015&nbsp;from technical video tutorials to topical industry content&nbsp;\u2015&nbsp;to deepen your knowledge of our product and the industry. Get started with these links:<\/p>\n\n\n\n<ul>\n<li><a target=\"_blank\" href=\"https:\/\/www.youtube.com\/channel\/UCV9U0J9zvop_Whyh-35M_xg\/videos\" rel=\"noreferrer noopener\">JumpCloud\u2019s YouTube Channel<\/a><\/li>\n\n\n\n<li><a target=\"_blank\" href=\"https:\/\/jumpcloud.com\/resources\" rel=\"noreferrer noopener\">JumpCloud Content Resources<\/a><\/li>\n\n\n\n<li><a target=\"_blank\" href=\"https:\/\/jumpcloud.com\/university\" rel=\"noreferrer noopener\">JumpCloud University<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/university.jumpcloud.com\/pages\/tutorials\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Tutorial Videos<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Support<\/h2>\n\n\n\n<p>The following resources provide guidance on JumpCloud\u2019s Technical Support and Customer Success sites, and how you can get the help you need from our support staff:<\/p>\n\n\n\n<ul>\n<li><a target=\"_blank\" href=\"https:\/\/jumpcloud.com\/policies\" rel=\"noreferrer noopener\">JumpCloud General Support Policies<\/a><\/li>\n\n\n\n<li><a target=\"_blank\" href=\"http:\/\/status.jumpcloud.com\/\" rel=\"noreferrer noopener\">JumpCloud Service Status Page and Notifications<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to JumpCloud\u00ae! This Getting Started resource page serves as a launch point for you to discover our technical reference [&hellip;]<\/p>\n","protected":false},"author":206,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2848],"support_tag":[],"coauthors":[2842],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Get Started - JumpCloud<\/title>\n<meta name=\"description\" content=\"Explore our Getting Started resource page to discover our technical reference materials for each of JumpCloud\u2019s features and help with learning and success using the product.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ti-1.jumpcloud.com\/support\/get-started\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Get Started\" \/>\n<meta property=\"og:description\" content=\"Explore our Getting Started resource page to discover our technical reference materials for each of JumpCloud\u2019s features and help with learning and success using the product.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ti-1.jumpcloud.com\/support\/get-started\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-17T21:31:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ti-1.jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-JumpCloudHelpCenter-SiteDisplay-min-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"890\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"pamkellman\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ti-1.jumpcloud.com\/support\/get-started\",\"url\":\"https:\/\/ti-1.jumpcloud.com\/support\/get-started\",\"name\":\"Get Started - 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