- \n
- Log in to your JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n
- Click on Settings<\/strong> at the bottom of the left-hand navigation panel. <\/li>\n\n\n\n
- There are five tabs under Settings<\/strong> that you can click between. Some have their own menu of features on the right hand side. Click between the tabs and features you want to view and update. \n
- \n
- Organization Profile<\/a><\/li>\n\n\n\n
- Security<\/a><\/li>\n\n\n\n
- Administrators<\/a><\/li>\n\n\n\n
- Customize Email<\/a><\/li>\n\n\n\n
- Features<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Once you are finished making updates in a given tab, click Save<\/strong>. <\/li>\n<\/ol>\n\n\n\n
Organization Profile<\/h2>\n\n\n\n
Your Organization Profile houses general settings that your users will encounter, like the company logo, enabling read-only access for users, along with user portal session timeout and requesting to delete the organization.<\/p>\n\n\n\n
General<\/h3>\n\n\n\n
To name your Organization<\/strong>:<\/p>\n\n\n\n
- \n
- Under Settings<\/strong> > Organization Profile<\/strong> > General<\/strong> section, you can apply an Organization Name<\/strong>, Contact Name<\/strong> and Contact Email<\/strong>.\n
- \n
- Various emails will include a contact link to this contact name and email.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n
<\/a>To access your Organization ID<\/strong>:<\/p>\n\n\n\n
- \n
- To view and\/or copy your Organization ID<\/strong>, click the \u2018eye\u2019 icon to remove the obscured view.<\/li>\n\n\n\n
- Click the \u2018double page\u2019 icon to copy the ID.<\/li>\n<\/ol>\n\n\n\n
Customize Logo<\/h3>\n\n\n\n
- \n
- You can click Choose A File<\/strong>, or Upload\/Drag & Drop a .png or .jpg with a transparent or white background. You can see what your logo will look like in communication from JumpCloud to your org\u2019s users under Preview Logo<\/strong>. <\/li>\n<\/ol>\n\n\n\n
![](\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\")
<\/p><\/div>Note:<\/strong> \nLogos must meet a minimum resolution of 400px X 400px and have a max file size of 780 KB.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
- \n
- Click Save<\/strong> if these are your only changes.<\/li>\n<\/ol>\n\n\n\n
User Portal Settings<\/h3>\n\n\n\n
You can give your users read-only access in their User Portal, and\/or allow them to download the JumpCloud agent directly from their User Portal. <\/p>\n\n\n\n
- \n
- Check\/Uncheck Enable read-only on the user portal\u2019s profile page for all users<\/strong> to limit their access. <\/li>\n\n\n\n
- Check\/Uncheck Allow all users to enroll devices through the User Portal<\/strong> so they can download the JumpCloud agent directly from their User Portal. Learn more: Enable Users to Install the Agent<\/a>.<\/li>\n\n\n\n
- Click\u00a0Save<\/strong>\u00a0if these are your only changes.<\/li>\n<\/ol>\n\n\n\n
<\/p><\/div>Note:<\/strong> \nYou can’t customize the URL of the User Portal.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
User Portal Session Duration<\/h3>\n\n\n\n
You can adjust the duration that the User Portal stays active before the session expires and the user is required to log in with their credentials again. This ensures that an idle device can’t be used by malicious parties to access sensitive data.<\/p>\n\n\n\n
<\/p><\/div>Note:<\/strong> \nThe default value for User Portal Session Timeout is 8 hours. <\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
Considerations<\/strong>: <\/p>\n\n\n\n
- \n
- Activity is defined as interactions with the server, like launching applications (Identity Provider and Service Provider initiated) or updating user information. <\/li>\n\n\n\n
- Updates to the duration settings won\u2019t affect a user\u2019s current session but will apply the next time they log in. <\/li>\n\n\n\n
- The duration settings currently apply to all factors of authentication enabled for a user.<\/li>\n\n\n\n
- The duration settings apply only to the JumpCloud User Portal. In many cases, setting duration must be defined on the Service Provider side (ex: AWS, Slack etc).<\/li>\n\n\n\n
- When the browser session is terminated, the User Portal session will also be terminated. <\/li>\n<\/ul>\n\n\n\n
To set User Portal Session Duration:<\/strong><\/p>\n\n\n\n
- \n
- Set a User Portal Session Duration<\/strong> in Days<\/strong>, Hours<\/strong> or Minutes<\/strong> specifying how long you want the User Portal to stay active before going idle and prompting users for their login credentials. <\/li>\n<\/ol>\n\n\n\n<\/p><\/div>Note:<\/strong> \n
Minimum <\/strong>= 1 minute<\/strong>, and Maximum <\/strong>= 90 days<\/strong>. <\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
- \n
- Click Save<\/strong> if these are your only changes.<\/li>\n<\/ol>\n\n\n\n<\/p><\/div>Note:<\/strong> \n
The default value for Admin Portal<\/strong> session timeout is 60 minutes. The session length is not configurable<\/strong>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
Administrator Management<\/h3>\n\n\n\n
Administrators can have SSO with Google enabled in their Admin Portal so they save time by using one set of credentials to access their admin portal.<\/p>\n\n\n\n
To enable SSO with Google for Admins<\/strong>:<\/p>\n\n\n\n
- \n
- Leave Disable SSO with Google on Admin Portal<\/strong> unselected to give admins access to their admin portal through one set of credentials.<\/li>\n\n\n\n
- Click Save<\/strong> if these are your only changes.<\/li>\n<\/ol>\n\n\n\n
To disable SSO with Google for Admins, see Disable Google SSO in the Admin Portal<\/a>.<\/p>\n\n\n\n
<\/p><\/div>Note:<\/strong> \nEach Administrator will need to connect their Google account to be able to log in to JumpCloud with Google.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
To connect your Google account<\/strong>:<\/p>\n\n\n\n
- \n
- From the Administrators<\/strong> tab, select the administrator to edit.<\/li>\n\n\n\n
- In the Edit Administrator<\/strong> panel, scroll to Account Settings<\/strong>, then click Connect<\/strong>.
![\"\"](\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/edit-admin-connect-login-with-google.jpg\")
<\/li>\n\n\n\n- Follow the Google prompts to connect your account.
![\"\"](\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/connect-login-with-google.jpg\")
<\/li>\n\n\n\n- When your account is connected, click Sign in with Google<\/strong> on the JumpCloud Administrator login screen to sign in using your Google credentials.
<\/li>\n<\/ol>\n\n\n\nDelete the Organization<\/h3>\n\n\n\n
![](\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\")
<\/p><\/div>Warning:<\/strong> \nOrganization deletions are fully destructive and non-recoverable. <\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
To delete the organization<\/strong>:<\/p>\n\n\n\n
- \n
- Click Request to Delete<\/strong> to submit a deactivation ticket. You will be prompted to enter the organization\u2019s name to confirm the delete request.\n
- \n
- Note<\/strong>: Support will reach out to you to confirm the account details for the deletion. In the meantime, remove all users and devices from this organization. Learn more: Deleting your Organization from JumpCloud<\/a>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Click Make Request<\/strong>.<\/li>\n<\/ol>\n\n\n\n
Security<\/h2>\n\n\n\n
For password settings, see Manage Password and Security Settings<\/a>.<\/p>\n\n\n\n
Admin Accounts<\/h3>\n\n\n\n
Select the option under Global MFA Requirement<\/strong> to require all admins in the org to use MFA. <\/p>\n\n\n\n
<\/p><\/div>Note:<\/strong> \nThis setting is not available in MSP tenant orgs.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
- \n
- When this setting is enabled, you can no longer edit the Enable MultiFactor Authentication for Admin Login<\/strong> setting on the individual administrator level. <\/li>\n\n\n\n
- If this setting is enabled, and you later disable it, all individual administrators will still have MFA required, but the Enable MultiFactor Authentication for Admin Login<\/strong> setting is now editable on the individual administrator level.\n
- \n
- Learn about the individual administrator level setting in Enable MFA for the Admin Portal<\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
Administrators<\/h2>\n\n\n\n
View emails, roles, and Multi-Factor Authentication (MFA) status of each administrator in your organization, search for specific administrators to see these details, or create a new administrator. <\/p>\n\n\n\n
<\/a>To create a new administrator<\/strong>:<\/p>\n\n\n\n
- \n
- Under Settings<\/strong> > Administrators<\/strong>, click on the plus button in the top left corner. <\/li>\n\n\n\n
- Under Details<\/strong>, add a First Name<\/strong> & Last Name<\/strong> (not required), add an Administrator Email Address*<\/strong> (required). <\/li>\n\n\n\n
- Under Permissions<\/strong>, set the Role for the administrator. Learn more: Admin Portal Roles<\/a>.<\/li>\n\n\n\n
- Under Security<\/strong>, you can toggle between Multi-factor Authentication Not Required<\/strong> or Multi-factor Authentication Required<\/strong>. \n
- \n
- MFA can be enforced for all administrators globally from Settings<\/strong> > Security<\/strong>. See Security<\/a>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Click Save<\/strong> if these are your only changes.<\/li>\n<\/ol>\n\n\n\n
- Under Details<\/strong>, add a First Name<\/strong> & Last Name<\/strong> (not required), add an Administrator Email Address*<\/strong> (required). <\/li>\n\n\n\n
- Under Settings<\/strong> > Administrators<\/strong>, click on the plus button in the top left corner. <\/li>\n\n\n\n
- If this setting is enabled, and you later disable it, all individual administrators will still have MFA required, but the Enable MultiFactor Authentication for Admin Login<\/strong> setting is now editable on the individual administrator level.\n
- Click Make Request<\/strong>.<\/li>\n<\/ol>\n\n\n\n
- Note<\/strong>: Support will reach out to you to confirm the account details for the deletion. In the meantime, remove all users and devices from this organization. Learn more: Deleting your Organization from JumpCloud<\/a>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- In the Edit Administrator<\/strong> panel, scroll to Account Settings<\/strong>, then click Connect<\/strong>.
- Click Save<\/strong> if these are your only changes.<\/li>\n<\/ol>\n\n\n\n
- Leave Disable SSO with Google on Admin Portal<\/strong> unselected to give admins access to their admin portal through one set of credentials.<\/li>\n\n\n\n
- Click Save<\/strong> if these are your only changes.<\/li>\n<\/ol>\n\n\n\n
- Set a User Portal Session Duration<\/strong> in Days<\/strong>, Hours<\/strong> or Minutes<\/strong> specifying how long you want the User Portal to stay active before going idle and prompting users for their login credentials. <\/li>\n<\/ol>\n\n\n\n
- Check\/Uncheck Allow all users to enroll devices through the User Portal<\/strong> so they can download the JumpCloud agent directly from their User Portal. Learn more: Enable Users to Install the Agent<\/a>.<\/li>\n\n\n\n
- Check\/Uncheck Enable read-only on the user portal\u2019s profile page for all users<\/strong> to limit their access. <\/li>\n\n\n\n
- Click Save<\/strong> if these are your only changes.<\/li>\n<\/ol>\n\n\n\n
- Click the \u2018double page\u2019 icon to copy the ID.<\/li>\n<\/ol>\n\n\n\n
- To view and\/or copy your Organization ID<\/strong>, click the \u2018eye\u2019 icon to remove the obscured view.<\/li>\n\n\n\n
- Various emails will include a contact link to this contact name and email.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n
- Security<\/a><\/li>\n\n\n\n
- Click on Settings<\/strong> at the bottom of the left-hand navigation panel. <\/li>\n\n\n\n